Where you set everything up — menus, staff, tables, and view all your reports.
Where your staff works — taking orders, managing tables, processing payments.
What your customers use — scan QR codes, browse menus, order, pay, and earn rewards from their phone.
Understanding the Connections
OMS Connection
Staff actions flow through here — orders placed, payments processed, tables managed.
Admin Connection
Settings and configurations flow from admin to all other tools. Reports flow back.
Mobile App Connection
Customer orders and payments go up. Menu and status updates come down.
OMS ↔ Mobile Sync
Orders sync between staff OMS and customer mobile app in real-time.
Database Connection
All data gets saved securely. Menu items, orders, payments, staff info — everything.
How a Typical Order Flows Through the System
A customer sits at Table 5 and scans the QR code on the table. This tells the system "someone at Table 5 wants to order" and opens the menu on their phone.
- QR code contains unique table identifier
- Opens mobile app directly in browser
- No app download required
- Links session to specific table
The customer picks their food and hits "Order". The Mobile App sends this order to the Central Hub, which checks everything is correct and saves it.
- Order validated for availability
- Prices confirmed at time of order
- Special requests captured
- Order saved to database instantly
The OMS on the staff's tablet pings — new order for Table 5! The kitchen screen shows what to cook. The waiter knows what's coming.
- Real-time notification on OMS
- Kitchen display shows prep list
- Bar gets drink orders separately
- Waiter can track order progress
When done, the customer pays through the app. The Central Hub processes payment, updates the bill as paid, and the Admin Portal records the sale in today's reports.
- Multiple payment methods supported
- Split bill functionality available
- Digital receipt sent to customer
- Sales data synced to admin reports